Returns & Exchanges

At Auk, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day window for returns on all eligible items. If your purchase doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.